Terms and Conditions

Welcome to BlueBookPublishing. These Terms and Conditions govern your access to our website and your purchase or use of our social media marketing, content creation, advertising, and related digital services.

By accessing our website, purchasing a service, approving a proposal, or submitting payment, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

About BlueBookPublishing

BlueBookPublishing provides digital marketing and social media services, including:

• Social Media Management
• Content Creation
• Reels and Short-Form Video Content
• Podcast Marketing and Production
• Influencer Marketing
• Paid Social Media Advertising
• YouTube Marketing
• Social Media Strategy and Consulting
• Audience Growth and Engagement Campaigns
• Brand Positioning and Content Planning

The precise scope, schedule, deliverables, and pricing for each project will be stated in the selected package, proposal, invoice, or written service agreement.

Eligibility and Authority

By using our services, you confirm that:

• You are at least 18 years old.
• You have the legal authority to enter into an agreement.
• The information you provide is accurate and complete.
• You are authorized to represent the business, brand, or social media accounts involved in the project.
• You have permission to provide all submitted images, videos, logos, music, trademarks, and other materials.

Service Agreement

A project begins after:

• The selected service has been confirmed.
• The required payment or deposit has been received.
• The client has provided the necessary information, materials, and account access.
• The project scope and deliverables have been agreed upon.

Services not listed in the approved package, invoice, or proposal are considered outside the original project scope and may require an additional fee.

Client Responsibilities

Clients are responsible for providing:

• Accurate business and contact information
• Brand guidelines and brand assets
• Logos, images, videos, and other required materials
• Timely feedback and approvals
• Necessary social media account access
• Product or service information
• Advertising permissions and billing access, when applicable
• Any required legal disclosures or industry-specific disclaimers

Project delays caused by missing materials, delayed approvals, incomplete information, or restricted account access may extend the delivery schedule.

Account Access and Security

Some services may require temporary access to social media, advertising, analytics, podcast, or video-platform accounts.

The client agrees to:

• Provide access through secure role-based permissions whenever available.
• Avoid sharing passwords through unsecured communication channels.
• Maintain ownership and control of their accounts.
• Notify us immediately if access should be changed or removed.
• Enable two-factor authentication whenever supported.

BlueBookPublishing will use account access only to perform the services authorized by the client.

We are not responsible for unauthorized access caused by weak passwords, compromised client devices, third-party actions, or the client’s failure to maintain appropriate security.

Content Approval

Content may be provided to the client for review before publication.

The client is responsible for reviewing:

• Spelling and factual accuracy
• Prices and promotional offers
• Product or service descriptions
• Images and videos
• Names, trademarks, and brand references
• Links and contact information
• Legal or regulatory disclosures

Once content has been approved, the client accepts responsibility for its publication and use.

BlueBookPublishing is not responsible for errors that were present in client-supplied information or approved by the client.

Revision Policy

Revisions are provided according to the service package selected by the client.

Free Revisions

Clients may request revisions without additional charges when:

• The requested changes remain within the approved project scope.
• The original direction and concept remain unchanged.
• The request is submitted within the designated review period.
• The revisions do not require new footage, new concepts, or completely rewritten content.

The standard revision turnaround time is approximately 48 business hours, depending on the complexity of the request.

Fair Usage Policy

Unless otherwise stated in the selected package:

• Up to 10 reasonable revision requests may be provided per project.
• Multiple changes submitted together may be treated as one revision round.
• Revisions beyond the included limit may require an additional fee.
• A complete change in strategy, concept, style, audience, or campaign direction will be treated as new work.

Project Timelines

Estimated delivery dates are provided in good faith and may depend on:

• Timely client feedback
• Availability of required assets
• Platform approval processes
• Advertising account reviews
• Third-party cooperation
• Changes to the original scope
• Technical issues outside our control

Delivery dates may be adjusted when the client delays feedback, approvals, payment, materials, or account access.

Payments and Fees

All prices will be stated in the applicable package, proposal, invoice, or service agreement.

Unless otherwise agreed:

• Payment must be received before work begins.
• Deposits and initial payments reserve production time.
• Additional services require separate approval and payment.
• Third-party fees are not included unless specifically stated.
• Applicable taxes, transaction fees, and processing fees may be added.
• Work may be paused when a payment becomes overdue.

A project will not be considered complete until all outstanding balances have been paid.

Advertising Budget

Fees charged by BlueBookPublishing for campaign management are separate from advertising spend unless otherwise stated.

The client is responsible for:

• Funding the advertising account
• Approving the campaign budget
• Maintaining a valid payment method
• Paying platform charges directly
• Reviewing any applicable taxes or currency-conversion charges

BlueBookPublishing will not increase an approved advertising budget without the client’s authorization.

Advertising spend already charged by a platform is generally non-refundable.

Social Media Platform Policies

Social media and advertising platforms operate independently from BlueBookPublishing.

Clients must comply with the rules of platforms such as:

• Facebook
• Instagram
• YouTube
• TikTok
• LinkedIn
• X
• Podcast distribution platforms
• Other third-party services used during a campaign

BlueBookPublishing does not control platform algorithms, account-verification requirements, moderation decisions, advertising approvals, policy changes, account suspensions, reduced reach, or service interruptions.

We cannot guarantee that a platform will approve a specific advertisement, account, post, or campaign.

Marketing Results

BlueBookPublishing uses professional strategies intended to improve visibility, engagement, content quality, and audience growth. However, marketing results depend on numerous factors outside our control.

We do not guarantee:

• A specific number of followers
• A specific number of views or impressions
• Viral performance
• Sales or revenue
• Leads or conversions
• Search rankings
• Platform verification
• Influencer responses
• Advertising approval
• A specific return on advertising spend

Previous results, portfolio examples, forecasts, and estimated performance do not guarantee future outcomes.

Organic Audience Growth

BlueBookPublishing does not support intentionally deceptive engagement methods.

Unless specifically disclosed and approved, we do not use:

• Fake followers
• Automated bot engagement
• Fraudulent reviews
• Artificial traffic
• Misleading endorsements
• Unauthorized account activity

Audience growth may fluctuate because of platform algorithms, market conditions, competition, content performance, and audience behavior.

Influencer Marketing

When influencer marketing is included:

• Influencer availability is not guaranteed until confirmed.
• Costs may vary according to audience size, platform, deliverables, and campaign duration.
• Influencers retain control over their individual audience response.
• Content may require disclosure such as #ad, #sponsored, or another legally required label.
• BlueBookPublishing does not guarantee sales, engagement, or conversions from an influencer campaign.

Any influencer payment, product shipment, travel expense, licensing fee, or third-party cost will be identified separately when applicable.

Content Creation and Production

Content may include graphics, captions, videos, Reels, Shorts, podcast material, thumbnails, scripts, and campaign assets.

The client must ensure that submitted materials do not violate:

• Copyright
• Trademark rights
• Privacy rights
• Publicity rights
• Music licensing requirements
• Platform policies
• Applicable laws

BlueBookPublishing may refuse to create or publish content that is unlawful, misleading, discriminatory, defamatory, harmful, or in violation of third-party rights.

Intellectual Property

Client-Supplied Materials

The client retains ownership of materials provided to BlueBookPublishing.

By submitting those materials, the client grants us permission to use, edit, reproduce, and adapt them solely for performing the agreed services.

Final Approved Deliverables

After full payment has been received, the client receives the usage rights specified in the applicable package or service agreement.

Working Files and Internal Assets

Unless expressly included, editable source files, unused concepts, drafts, templates, internal processes, strategy documents, licensed resources, and production files remain the property of BlueBookPublishing or their respective licensors.

Third-Party Assets

Fonts, stock media, music, templates, plugins, and other third-party resources remain subject to their original licensing conditions.

Portfolio Usage

Unless the client requests confidentiality in writing, BlueBookPublishing may display publicly released work in its:

• Portfolio
• Website
• Social media accounts
• Presentations
• Marketing materials
• Case studies

Confidential information, passwords, private analytics, and unpublished business information will not be intentionally disclosed.

Confidentiality

Both parties agree to treat non-public business, campaign, customer, financial, account, and strategy information as confidential.

Confidential information may be disclosed when:

• Required by law
• Authorized by the information owner
• Necessary for an approved service provider to complete the project
• The information is already publicly available through no breach of these terms

Cancellation and Refund Policy

Refund eligibility depends on the project stage and the amount of work already completed.

Order Cancellation

Orders cancelled within 24 hours of payment may qualify for a refund, minus a 10% service and processing fee, provided that work has not begun.

A refund may not be available when:

• Initial concepts or content have been delivered.
• Campaign planning has begun.
• Account setup or research has been completed.
• Revisions have been requested.
• Advertising spend or third-party fees have been incurred.
• The cancellation results from a change of mind after the permitted period.

Pre-Delivery Refund

If a refund is approved before the initial deliverables are provided:

• The client may receive a refund for the uncompleted work.
• A 10% service and processing fee may be deducted.
• Completed research, strategy, setup, and third-party expenses may also be deducted.

Post-Delivery Refund

Within 48 Hours

An approved request may qualify for up to a 66% refund, subject to:

• A 10% service and processing fee
• Deduction of completed work
• Deduction of third-party expenses

Between 48 and 120 Hours

An approved request may qualify for up to a 33% refund, subject to:

• A 10% service and processing fee
• Deduction of completed work
• Deduction of third-party expenses

After 120 Hours

Refund requests will generally not be accepted more than 120 hours after the initial deliverables have been provided.

Clients may still contact our support team to request revision or resolution assistance.

Service-Specific Refund Conditions

Social Media Management

Refunds are not available for management periods that have already started or been completed.

Content Creation

Refunds are not available after content has been approved, published, downloaded, or used.

Reels and Shorts

Refunds are not available after editing has started or an initial edited version has been delivered.

Podcast Production

Refunds are not available after recording, editing, mixing, mastering, or distribution work has begun.

Paid Social Advertising

Management fees and advertising spend are non-refundable after a campaign has launched.

Influencer Marketing

Refunds are not available for influencer fees, booking deposits, or third-party charges that have already been committed.

YouTube Marketing

Refunds are not available after channel optimization, campaign setup, content production, or promotional work has begun.

Strategy and Consulting

Completed consultations, research, audits, strategy documents, and planning sessions are non-refundable.

Custom Packages

For bundled packages:

• Refund eligibility applies only to the uncompleted or unapproved portion.
• Completed and approved services will not be included in the refundable amount.
• Third-party expenses will be deducted.
• Discounts applied to the complete bundle may be recalculated if part of the package is cancelled.

Order Inactivity

A project may be classified as inactive when the client provides no response, feedback, materials, approval, or payment for 30 consecutive days.

For inactive projects:

• Refunds will not be issued solely because of inactivity.
• Original delivery dates will no longer apply.
• Reactivation may depend on production availability.
• A reactivation fee may be required.
• Projects inactive for an extended period may be closed.

Completed Projects

Refunds will not be provided after:

• Final deliverables have been supplied.
• Content has been approved or published.
• A campaign has been completed.
• The project has been marked complete.
• The client has used or distributed the deliverables.

Refund Request Requirements

A refund request must:

• Be submitted in writing.
• Identify the relevant order or project.
• Explain the reason for the request.
• Identify the specific service in dispute.
• Include supporting revision feedback when the issue relates to quality or the project brief.

We will normally attempt to resolve reasonable concerns through revisions before determining refund eligibility.

BlueBookPublishing reserves the right to approve or reject a refund request after reviewing the project history, completed work, client feedback, and service agreement.

Good Faith Policy

Our refund policy applies only to orders placed and managed in good faith.

A refund may be declined when:

• The same project was assigned to multiple agencies without disclosure.
• Services were used to obtain free concepts or strategies.
• The client used, published, or distributed the delivered work.
• Fraudulent payment activity occurred.
• The client violated these Terms and Conditions.
• The client supplied unlawful or unauthorized materials.
• The client refused reasonable revision opportunities.

Ownership After a Refund

When a refund is issued:

• The client’s rights to the refunded deliverables are withdrawn.
• Ownership of the refunded work returns to BlueBookPublishing.
• The client must stop using, publishing, reproducing, or distributing the refunded material.
• Previously provided files relating to the refunded work must be deleted.
• Third-party licenses associated with the refunded material may also be terminated.

A refund does not transfer ownership of BlueBookPublishing’s templates, processes, working files, drafts, or internal resources.

SMS Terms and Conditions

By providing your mobile phone number, you consent to receive two-way, non-automated SMS messages from BlueBookPublishing concerning:

• Project updates
• Appointment reminders
• Payment information
• Feedback requests
• Service support

Message frequency may vary. Standard message and data rates may apply according to your carrier.

Opt-Out

Reply STOP at any time to unsubscribe from SMS communications. You may receive one final confirmation message after opting out.

Help

Reply HELP for assistance or contact our support team.

Consent to receive SMS messages is not a condition of purchasing services.

Email Communications

By submitting your email address, you agree to receive necessary communications relating to your inquiry, order, project, payment, or support request.

Marketing emails will include an unsubscribe method when required by applicable law.

Prohibited Uses

You may not use our website or services to:

• Violate any applicable law
• Infringe intellectual property rights
• Distribute malicious software
• Harass, threaten, or impersonate another person
• Publish false or defamatory content
• Conduct fraudulent activities
• Manipulate platform engagement deceptively
• Gain unauthorized access to an account or system
• Promote unlawful products or services
• Interfere with the operation of our website or services

We may decline, suspend, or terminate a project that violates these restrictions.

Third-Party Services

Our services may depend on third-party platforms, software, payment providers, contractors, stock-media providers, or analytics tools.

BlueBookPublishing is not responsible for:

• Third-party service interruptions
• Platform policy changes
• Account suspensions imposed by a platform
• Algorithm changes
• Third-party billing errors
• Removal or rejection of content
• Losses caused by services outside our reasonable control

Use of third-party services may also be subject to their individual terms and privacy policies.

Disclaimer of Warranties

Services are provided on an “as available” basis to the extent permitted by law.

While we aim to provide accurate, professional, and effective services, we do not warrant that:

• Every campaign will achieve the desired results.
• Every platform will remain continuously available.
• Content will perform equally across all audiences.
• Our website will always be uninterrupted or error-free.
• Every third-party platform will approve submitted content.

Nothing in these terms excludes warranties or rights that cannot legally be excluded.

Limitation of Liability

To the extent permitted by law, BlueBookPublishing will not be liable for indirect, incidental, special, punitive, or consequential losses, including lost profits, lost opportunities, loss of data, reduced platform reach, or reputational loss.

Where liability cannot be excluded, our total liability will generally be limited to the amount paid for the specific service that caused the claim.

Indemnification

The client agrees to defend and indemnify BlueBookPublishing against claims, damages, liabilities, or expenses resulting from:

• Materials supplied by the client
• Unauthorized use of intellectual property
• False or misleading information
• Violation of platform policies
• Unlawful products, services, or promotions
• The client’s breach of these Terms and Conditions

This section applies only to the extent permitted by applicable law.

Termination of Services

BlueBookPublishing may suspend or terminate services when:

• Payment is overdue.
• The client breaches these terms.
• The client engages in abusive or threatening conduct.
• Required information or access is not provided.
• The requested work violates the law or platform policies.
• Continuing the project creates a legal, security, or reputational risk.

The client remains responsible for payment covering all work completed and costs incurred before termination.

Changes to These Terms

BlueBookPublishing may update these Terms and Conditions periodically.

The updated version will be posted on this page with a revised effective date. Continued use of the website or services after an update constitutes acceptance of the revised terms, where permitted by law.

Material changes affecting an active signed agreement will be handled according to that agreement.

Governing Law

These Terms and Conditions will be governed by the laws of [insert applicable state and country], without regard to conflict-of-law principles.

Any dispute will be handled by the courts or dispute-resolution process applicable in that jurisdiction, unless another process is specified in a signed service agreement.

Severability

If any provision of these Terms and Conditions is determined to be invalid or unenforceable, the remaining provisions will continue in effect.

Entire Agreement

These Terms and Conditions, together with the applicable proposal, invoice, package description, Privacy Policy, and signed service agreement, constitute the complete agreement concerning the relevant services.

If a signed service agreement conflicts with these website terms, the signed agreement will control for that particular project.

Contact Information

If you have questions about these Terms and Conditions, please contact BlueBookPublishing through:

• The contact form available on our website
• Email:  (verify this address before publishing)

Thank You

Thank you for choosing BlueBookPublishing. We appreciate the opportunity to support your brand through thoughtful content, strategic marketing, and audience-focused campaigns.